With the rise in digitisation and online activity, four in five APAC consumers (80%) expect businesses to take the necessary steps to protect them online, reflecting global trends where nearly three-quarters of consumers expect businesses to do so.
Businesses globally are acknowledging the growing risk of fraud. While they are taking action to protect against fraud, there remains a gap between consumer expectations and the digital experience businesses can offer.
In our latest 2022 Global Identity and Fraud Report, we explored the growing expectation for businesses to recognise and protect consumers online, and the challenges businesses face in meeting this expectation.
Download the report today for insights encompassing 1,849 business respondents and 6,062 consumers from 20 countries, including Australia, Brazil, China, Chile, Colombia, Denmark, Germany, India, Indonesia, Ireland, Italy, Malaysia, The Netherlands, Norway, Peru, Singapore, South Africa, Spain, UK, and US. There were also interviews with consumers from Brazil, Germany, the UK, and US.